Our Services

General Practice Services


At Apollo Bay Medical Centre our Doctors are highly trained and dedicated professionals who offer a friendly and comprehensive standard of care to all of our patients.

In addition to the normal standard of care offered, our Doctors can also provide the following services:

  • General check-ups
  • Care plans
  • Minor procedures such as excision of skin lesions, hormone implantation and repair of skin lacerations
  • Pre-employment medicals
  • Medication review
  • Vaccinations/Immunisation
  • Family planning
  • Cancer screening
  • Botox for Axillary hyperhidriosis (excessive armpit sweating)
  • Chronic Hepatitis screening and management
  • Focussed psychological strategies provider (medicare rebatable)
  • Point of care Ultrasound (POCUS)
We are open from 8.45am – 5.30pm Monday to Friday

Closed Saturday and Sunday.

Please keep an eye on our Facebook page for the latest details: facebook.com/apollobaymedical

Plenty of on-site parking available, including disabled parks and access


Flu VaccinationThe following groups are eligible for free government supplied seasonal influenza vaccine:

  • 65 years of age and over
  • Pregnant women at any stage of pregnancy
  • Indigenous people from 6mths of age onwards
  • Residents of nursing homes and other long-term care facilities
  • Any person 6 months of age and over with a chronic condition predisposing to severe influenza illness that requires regular medical follow-up or hospitalisation such as:
    • cardiac disease
    • respiratory disease including severe asthmatics
    • kidney disease
    • diabetes
    • impaired immunity
    • neuromuscular disease

Please contact our receptionists to discuss as there may be some additional costs associated with the procedure, despite the vaccine itself being supplied free of charge.

Covid-19 Boosters available for eligible patients. Free of charge.

Whooping Cough Vaccine Free for pregnant women.Children’s Immunisations In Australia the childhood immunisation schedule runs from birth to 4 years of age. Click here to see the full immunisation schedule. These immunisations are bulk-billed at Lorne Medical Centre.Pneumonia Vaccine Pneumonia Vaccine is available free of charge to all patients aged over 70 years.Shingles Vaccine Free for those aged over 65 years, First Nations People over 50 and immunocompromised people 18 years and over at high risk of herpes zoster infection. Eligibility to be assessed by our practice nurse.Travel Immunisations All travel medicine requires an initial consultation with your doctor to determine which vaccines are required for your particular destination.

To make an inquiry regarding immunisations or to make an appointment, please call our reception staff on 03 5237 8595

Women’s Health
The Apollo Bay Medical Centre provides clinical services, information, counselling, referral and education to all women. Many women lead hectic lives, however it is important to find the time for regular check-ups.

  • Pap tests
  • Breast health
  • Menopause advice
  • Pregnancy care
  • Contraception guidance (including long-acting implants)
  • STD screening
  • Continence information and treatment for Urinary incontinence

Please contact us on 5237 8595 to organise an appointment

Men’s Health
The Apollo Bay Medical Centre has a number of male doctors that are happy to discuss any specific concerns you may have regarding men’s health problems such as;

  • Anxiety and depression
  • Bowel cancer
  • Erectile dysfunction
  • Health checks for men
  • Incontinence and continence problems
  • Infertility
  • Prostate cancer
  • Stress

Please do not hesitate to contact our friendly reception staff to specifically request a male doctor for your next appointment on 5237 8595.

Allied Health

Mr William Chow. Fortnightly on a Friday at GORH Apollo Bay Campus.  Please contact Intake to make an appointment on 5237 8571


Diabetes Educator

Celia Clarke. Fortnightly on a Tuesday at GORH Apollo Bay Campus. Please contact Intake to make an appointment on 5237 8571


Physiotherapy can help put you back in action by carefully treating your painful joints and muscles, showing you how to manage your condition, advising on how you can avoid further injuries and designing a special exercise program.

People of all ages can be helped by physiotherapy, including children, elderly people, athletes, people with neurological or cardio thoracic complaints and clients recovering from surgery.


  • joint mobilisation or manipulation
  • soft tissue massage
  • stretches
  • supervised exercises
  • home exercise program

On your first visit you will be given a thorough assessment. Our physiotherapist will explain what is causing the problem and help you to choose the best options for treatment.

Please contact Intake to make an appointment on 5237 8571


Occupational Therapy

The primary goal of occupational therapy is to enable people to participate in activities of everyday life. Occupational therapists achieve this by working with people and communities to enhance their ability to engage in the activities they want to or need to do. It may mean assisting to modify the activity or the environment.

Services we offer include:

  • assessment and rehabilitation of skills in self-care, home duties, performance at school or work, driving and leisure.
  • home or work assessment and modifications.
  • prescription, and education in use of, adapted equipment, hand therapy and splinting
  • teaching ways to adapt to age related changes
  • assisting children with any condition or disability that affects their ability to perform everyday activities at home, school or the community.

Please contact Intake to make an appointment on 5237 8571



Mrs. Rebecca Nestor – Psychologist – BSocSc(Psychology), GDipEd(Primary), GDPsychAdv, MProf.Psych

Rebecca (she / her) is an empathetic and kind natured psychologist. Her warm personality invites a sense of calm to the therapeutic space. She is thoughtful in her planning of sessions and approaches each client with a unique style that suits their needs. She is experienced in treatment of children, adolescence, university students, and adult clients.

Rebecca has experience working with clients presenting with broad range of challenges, including, but not limited to depression, anxiety (including perinatal anxiety and depression), OCD, ADHD, relationship challenges, trauma, and grief.

Her approach is tailored to each client using strategies from Cognitive Behaviour Therapy, Acceptance and Commitment Therapy, Dialectical Behavioural Therapy and Mindful-based approaches. She is trauma-informed and thorough in her assessment of the presenting problems and treatment planning.

If you would like to make an appointment at our Apollo Bay campus, please email Rebeca at RebeccaNpsychology@gmail.com

Cardiology Service

About Otway Heart

Being faced with a heart condition can be a very emotional and stressful time for both you and your entire family. At Otway Heart we strive to provide compassionate and personalised care in investigating various aspects of the heart function from chronic arrhythmias to heart attack. Our goal is to improve the quality of life for all our patients and ensure that you are well informed of the Cardiology care available. We have an experienced team of Cardiologists, Sonographers and Technologists who are dedicated to the prevention, management and reduction of the risk of cardiovascular disease. We derive great professional and personal satisfaction in exceeding the expectations of our patients and referring Doctors. Our passion for our work comes from our heart.

All appointments will require a referring Doctor, so please let your Doctor know that this service is now available in Apollo Bay and Lorne. Medicare rebates and bulk billing apply. To find out more information on Otway Heart visit www.otwayheart.com.au or phone the Apollo Bay Medical Centre on 5237 8595 or Lorne Medical Centre on 5289 4333.

Your questions answered about our new and improved Pathology Service. Your feedback is so important in how we shape our healthcare service.

Q. Why did GORH change providers?

A. The pathology contract required updating and the services was put out to tender as required. The successful tender was Dorevitch and this required a change in the process.

Q. Is the service still the same?

A. The service is different, it is now more timely and reliable, with GP’s often being able to take blood during the consultations.

Q. How can I book an appointment or find out further information?

A. Simply contact our reception staff at Lorne 5289 4333 or Apollo Bay 5237 8595 to book an appointment

Patient feedback or complaints
Patient surveys are available for you to fill out at any time. Feedback from patients is also welcomed.If you have a problem and you wish to take the matter further, please speak to the Practice Manager or contact the Health Services Commissioner on 1800 136 066
Transfer your medical records
If would like your existing medical records transferred from another clinic, you will need to provide them with a written request. You can either send them a letter requesting your records be forwarded to Apollo Bay Medical Centre or reception can provide you a form to sign and send to the previous Doctor. Please note that some medical centres charge an administration fee for transferring records.
Failed to Attend Appointment Policy
Apollo Bay Medical Centre have a ‘No Show’ Policy.

If a patient fails to attend a booked appointment, the doctor reserves the right to charge a No Show Fee, and will take into account the inconvenience to other patients and costs incurred by the practice due to the non-attendance.

In a case of a non-attendance due to an emergency or unforeseen circumstances, this will also be take into account.

This fee is not able to be claimed through Medicare and is the responsibility of the patient to pay before being able to rebook with that Doctor.

We will always endeavour to help our patients get to their appointments,

The DNA Fee:

$50 for any non-attendance or cancellation less than 1 hour prior to your appointment time.


We ask that fees be paid for at the time of consultation, we are a Private Billing Practice. The practice accepts major credit cards. Patients who hold a valid Health Care or Concession card maybe eligible for a discounted fee. Other people experiencing financial hardship may be bulk billed.

Click here for the latest fee schedule


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